Terms & Conditions

Cancellation & Deposit Policy

We take a refundable deposit of £50 for all our consultations or 50% of the total treatment cost in the case of individual treatments to ensure attendance

Should you proceed with a treatment, this deposit will be taken from the total cost. If you do not proceed following your consultation, the deposit will be refunded. Should you need to cancel or reschedule, we kindly ask that you call us 48 hours before your appointment. Failure to give the full notice will result in the £50 deposit being retained by Cheshire Treatment Lounge. This allows us to manage our diaries and offer the appointment time to another guest.

Arrivals

Please arrive 15 minutes prior to your appointment unless stated otherwise. Please note a timings of treatments are approximate.

Late Arrival

Regretfully, late arrival to your scheduled appointment will result in reduced treatment time at the full treatment price unless advised by a member of the Cheshire Treatment Lounge team otherwise.

Contraindications

Please inform your therapist prior to your appointment if you are undergoing any medical treatment, are taking medication, have any known allergies, have a herpetic breakout (e.g. coldsore, have undertaken any aesthetic treatments or permanent make-up in the last 14 days, had any facial waxing/laser/ threading in the last seven days, are pregnant or trying to become pregnant. It may be advised not to proceed with the booked treatment for your own welfare. Your personal information will remain in a guest confidentiality agreement with Cheshire Treatment Lounge. A doctors agreement letter may be required before a treatment is carried out. This is standard practice for your own well-being.

Children

As we see your treatment time as time for you and for the convenience of other guests enjoying their treatment as-well-as for safety reasons, we kindly request that you are not accompanied by children for your treatment. The minimum age for treatments is 16 with parental consent and accompaniment.

Gratitudes

Your personal recommendation is our best reward. These can be given through our social media channels.